Description
ABSTRACT
The study is focused on the motivation an employee job satisfaction in an organisation.(A Case Study of PHCN Okpara Avenue). The population of the study was 96, the sample used is 83. The primary data were collected through the instrument of questionnaire, interviews and observation. The secondary data were collected from textbooks, journals, magazines, newspapers and libraries. The researcher find out that employee can improve their performance if they are motivated in the workplace. Also identify how productivity can be improved through effective and efficient motivation. The researcher recommended that there is relationship between motivation and performance in the organization. Money is a motivator and also influences the worker in the organization. Management style also has effect on the employee’s performance. In conclusion organization that intend to grow must attain and maintain a high level of employee motivation in the organization
TITLE PAGE————————————————————————– i
CERTIFICATION——————————————————————— ii
DEDICATION———————————————————————— iii
ACKNOWLEDGEMENT———————————————————— iv
ABSTRACT————————————————————————— vi
TABLE OF CONTENTS————————————————————– vii
CHARPTER ONE: INTRODUCTION
| 1.1 Background of the Study – – – – – – | -1 |
| 1.2 Statement of the Problem- – – – – – | -5 |
| 1.3 Objective of the Study – – – – – – – | -6 |
| 1.4 Research Question- – – – – – – | -7 |
| 1.5 Research Hypothesis – – – – – – | -7 |
| 1.6 Significance of Study – – – – – – | -8 |
| 1.7 Limitation of the Study – – – – – – – | -9 |
| References – – – – – – – | -10 |
CHARPTER TWO: REVIEW OF RELATED LITERTATURE
2.1 Theoretical frame work of the study———————————– 11
- 2 Historical Background—————————————————- 14
Reference——————————————————————- 32
CHARPTER THREE: RESEARCH DESIGN AND METHODOLOGY
| 3.1 Research design – – – – – – – | -33 |
| 3.2 Sources of Data – – – – – – – | -33 |
| 3.3 Primary source of Data – – – – – – | -34 |
| 3.4 Secondary source of Data – – – – – | -34 |
| 3.5 Population of the Study – – – – – – | -34 |
| 3.6 Method of Data collection – – – – – | -35 |
| References – – – – – – – – | -38 |
CHARPTER FOUR: DATA PRESENTATION AND ANALYSIS
- Data presentation——————————————————— 39
- Data analysis—————————————————————- 39
- Hypothesis Testing——————————————————— 57
CHARPTER FIVE: SUMMARY OF FINDING, CONCLUSION AND RECOMMENDATION
| 5.1 | Summary of Fining – – – – – – | -75 |
| 5.2 | Conclusion – – – – – – – – | -77 |
| 5.3 | Recommendation – – – – – – – | -78 |
| Bibliography – – – – – – – | -79 | |
| Appendix – – – – – – – – | -81 |
CHAPTER ONE
- BACKGROUND OF THE STUDY
There is probably no concept more important than motivation, in the study of employee’s behavior in many organization. A manager may consider motivation as an inducement (financial or otherwise) given to the employees to ginger them to work more. By this measure, organization goals and objectives are achieved. On the other hand, employees usually associate motivation with some monetary values.
Motivation is a pervasive function that cuts across all aspect of employee’s development. It is often discussed by people in any organization. Management cannot operate in isolation of their employees because they are human beings and not machines or tools which are utilize recklessly or in a rough manner.
In today’s economy, employers have gone beyond being just employers because of their interest in the management of employee’s productivity. Most business personnel have realize more than ever before that their
organizational set goals and objectivities cannot be achieved if their employee do not perform as much as expected. This is the reason for much concentration of effort on the concept of motivation which is concerned with encouraging workers or employees to attain to the best of their ability.
Human resources, both in private or public sector are the most assets essential in any given organization, hence must be handled with care. Motivation of the employee is the areas management should concern in other to ensure the realization of the planned goals and objective of their organization.
People go to work in organization not for the sake of work itself but with the aim of achieving their individual objective. It then follows that the key of motivation is the satisfaction of needs. A worker will be motivated if he feels his organization is helping him to satisfy needs to a reasonable extent. In view of the fact that needs are sophisticated in nature, there has been a growing importance to understand these needs by some behavioral scientists. Thus, we have a lot of motivational theories like those
propounded by Abraham Maslow, Vroom, Fredrick Herzberg to mention but a few.
The needs of people are in a continuum; sometimes it could be intrinsic or extrinsic. An individual’s need, at any particular times depends on the value he places on it at that time and most times it goes hand in hand with societal values. So, different people would want and need different things in different situation and at different times. (Drucker 1974:120)
In Nigerian, a critical analysis of many enterprises would reveal that both the intrinsic and extrinsic reward for work is neglected. This problem rears its ugly head mostly in public institution like in Power Holding Company of Nigerian Enugu state.
In this age and time when every nation is striving to be on top of others technologically, politically and economically, the problem of motivation cannot be over emphasized and should not be trampled under the fact , as the will to do” is an essential ingredient of a labor force.
Management is best understood from a resource base perspective. All organization use four base kinds of inputs or resources from their environment, human, finance, materials and information resources. Management is responsible for cobbling and coordinating resources to achieve the organizational functions or activities, planning and decision making, organizing, leading and controlling.
There is a range of motivational techniques that can be used to improve productivity, reduce workforce stress and increase self confidence. Some managers believe that they can achieve result from teams by using coercing methods.
However these factors can indeed produce result, the effect will probably be much more short term and will mean that staffs are forces on achieving business objectives but rather on simply keeping their jobs.
- STATEMENT OF THE PROBLEMS
The growth and development of any economy cannot be meaningful and complete if the power sector is not well footed in terms of productivity, growth and profitability.
Over the years, the poor performance of the power sector in Nigeria has been a matter of concern and debate among academics, writers, government officials and members of the public. The reason for this trend as well as the apportionment of the blame has formed the basis for a controversy. it is increasingly being realized by workers, economists and government as well as customers that the problems plaguing the country’s power sector lies in the negative attitude to work, lack of dedication and indolence among employees. it has been observed that the Nigerian employee lacks a feeling of responsibility to his job and pride in doing his work well.
The work situation in the power sector like Power Holding Company Of Nigeria is characterized by low productivity and lack of dedication. This has adversely affected the power sector in the country, the results of such
negative orientations are the indiscriminate loss of vital records that could have been stored, and poor decision made due to lack of accurate information which goes a long way to affect negatively to the workers.
- OBJECTIVE OF THE STUDY
- To examine and know the impact of motivation on employee productivity
- To investigate how motivation as a management skill help in enhancing productivity
- To ascertain the various motivational benefits available in Power Holding Company of Nigeria Enugu and their relationship with the productivity of the employees
- To find out whether any of the benefits formally enjoyed by the employees in Power Holding Company of Nigeria Enugu has been withdrawn. If s` o, what is the effect on the dedication and loyalty of the employees?
- To offer useful recommendation to Power Holding Company of Nigeria Enugu based on the researcher’s findings
- RESEARCH QUESTIONS
This research will attempt to answer the following question
- Why do people accept job in Power Holding Company of Nigeria
- To what extent does motivation influence productivity of the company?
- What is the impact of motivation on employee performance?
- Are employee truly motivated in the company?
- RESEARCH HYPOTHESIS
H0: There are no influence of motivation in the company
H1: There are influence of motivation in the company
H0: There are no impact on employee performance
H2: There are impact on employee performance
- SIGNIFICANCE OF THE STUDY
The researcher hopes that the finding and suggestions would enable for effective management of employees towards achieving organizational goals. The study will enable manager to Power Holding Company of Nigeria Enugu to identity how productivity can be improved through effective and efficient motivation.
It will also be of benefit for policy makers in various forms of business organization. It will be of immense guide to future researchers who intends to exploit and understand further concepts of motivation as a managerial tool to enhance productivity in an organization like Power Holding Company of Nigeria Enugu.
- LIMITATION OF THE STUDY
The research work is limited to Power Holding Company of Nigeria Enugu. The main constraint of the research is divided into the following parts.
- Time constraints- due to the short time given for the study, the researcher could not get all the required information needed for the study.
- Finance- as a result of money constraint the researcher had not enough money to carry out the study beyond the level. The researcher could not visit places where necessary information relevant to the study could be
- Attitude of respondents – some of the respondents were unwilling to cooperate with the researcher because they felt, they have nothing to benefit from the study both financially and otherwise. Besides they were afraid of losing their jobs, if all information needed are released to the
CHATER FIVE
SUMMARY OF FINDINGS, CONCLUTIONAND RECOMMENDATION INTRODUTION
The finding of the data will be analyzed. Conclusion shall be drawn and necessary recommendation made to the management to serve as a solution to the achievement of employee’s performance through the modern management techniques theory.
- SUMMARY OF FINDINGS
The main objective of the research work is to examine the impact of employees motivation in organizational productivity in Power Holding Company of Nigeria (PHCN) in Enugu. The sample of 96 staff consisting of senior and junior staff were drawn from (PHCN) Power Holding Company of Nigeria.
The data used for this study were collected through the use of interview method, and the measuring of instrument called questionnaire. The responses collected from the respondents are presented, interpreted and analyzed using frequency distribution table, were tested using chi-square (X2). The finding of this study are as follows;
- There is a significant impact of employee motivation in the organization
- That 56% of the respondents were view that there is impact of employee motivation in the organization
- 44% responses agreed that there is impact of motivation among employee performance within the organization PHCN
- Majority of the respondent were of view that customers are satisfied with the quality of product and
- About 61% of the respondents view that the organization emphasizes doing the right thing first
- Majority of the respondents were of view that management techniques enhance employee
- Majority of the respondent were of view that management style have effect on the employee
- CONCLUSION
In the course of the study, various relevant literatures relating to the concept of impact of the employee motivation and impact on employee’s performance especially in PHCN was revealed. Therefore, based on the researchers findings it was discovered the organization has shifted from the old practice of placing more emphasis in high productivity and profit maximization at the expense of customer’s satisfaction but value for their money if they most survive. It is by so doing that the survival and growth of the organization is guaranteed.
Furthermore, organizations that intend to grow must attain and maintain a high level of employee motivation in the organization.
- RECOMMENDATION
In view of the finding earlier stated the following recommendations are made with firm belief that if implemented and monitored, it would result in overall improvement in the organization level of performance.
- Management techniques such as praises, recognition for achievement and challenging work enhance employee performance in the organization, if the organization can improve in their techniques it will help to improve employee motivation in the organization
- To attain higher quality of product and services for customer’s satisfaction. Workers must be motivated through conductive environment as well as reasonable take home pay
- Finally, organization should know that management style has effect on the employee
