Description
ABSTRACT
This research was conducted to find out the impact of internet advertisement and consumer behavior in Jumia Nigeria LTD. Ilorin Kwara state was used to carry out the research.
A cluster sampling survey method was adopted in conducting this research. Two hundred (200) questionnaires were applied for data collection tables and graph were use with percentage for data analysis to arrive at conclusion on the research findings.
The study founds out the impact of internet advertisement is growing higher and also the influencing purchasing behavior which end up stimulating sales and transactions trends on product or brand choice.
Therefore Nigeria advertiser can take advantage of internet advertising for their product and brand in the emerging internet market.
TABLE OF CONTENT
CHAPTER ONE
1.1 BACKGROUND OF THE STUDY
1.2 STATEMENT OF THE PROBLEM
1.3 OBJECTIVES OF THE STUDY
1.4 RESEARCH QUESTIONS
1.5 RATIONALE OF THE STUDY
1.6 SIGNIFICANCE OF THE STUDY
1.7 SCOPE OF THE STUDY
1.8 DEFINITIONS OF TERMS
1.9 REFERENCES
CHAPTER TWO
2.1 HISTORY OF THE INTERNET ADVERTISEMENT
2.2 TYPES OF INTERNET ADVERTISEMENT
2.3 ADVANTAGE AND DISADVANTAGES OF INTERNET ADVERTISEMENT
2.4 INTERNET ADVERTISEMENT IN NIGERIA
2.5 ATTITUDE TOWARDS ADVERTISEMENT IN GENERAL
2.6 CONSUMER RESPONSE TO INTERNET ADVERTISEMENT
2.7 BENEFITS OF INTERNET ADVERTISEMENT
2.8 REFERENCES
CHAPTER THREE
3.1 RESEARCH DESIGN
3.2 RESEARCH METHOD
3.3 POPULATION OF THE STUDY
3.4 SAMPLE SIZE
3.5 SAMPLING PROCEDURE
3.6 DATA COLLECTION PROCESS
3.7 DATA COLLECTION INSTRUMENT
3.8 DATA ANALYSIS TECHNIQUES
3.9 RELIABILITY AND VALIDITY OF INSTRUMENT
3.10 REFERENCES
CHAPTER FOUR
4.1 DATA ANALYSIS AND INTERPRETATION
4.2 RESEARCH RESPONSE
4.3 ANALYSIS OF RESEARCH
CHAPTER FIVE
5.1 SUMMARY
5.2 FINDINGS
5.3 CONCLUSION
5.4 REFERENCES
5.5 JOURNAL AND ARTICLES
CHAPTER ONE
1.1 BACKGROUND OF THE STUDY
The advert of the internet has been one of the most exciting events in the second half of the 20th century. The ancient dream of “a scholar knows all things happening in the world without venturing outdoors” has finally become a reality. Since 1993 when the internet broke into the communication world. At present, the internet has spread to more than 180 countries and regions, connecting more than 6000,000 domestic new networks of various types, hooking up more than 120 million computers available to million users [2% of the entire population] within the interest are the information treasure shared by all human civilizations.
The reason why the internet seems all-powerful is because it has two characteristics beyond the reach of other mechanisms via: The internet contains the biggest resources of information in the entire world; second, it enables people to obtain an interactive mechanism to instantly communicate with one another.
Once connected within the internet, everyone can enjoy the unparalleled richness of global information resources including but not harmful to textual, audio and graphic information.
The information on the internet is so rich that no one can tell what is really out there because, the internet information resources are constantly expanding at a great speed, one can only imagine. The types of information on the internet are also wide ranging from scientific research, education, public policy, legal regulations to commerce, arts, entertainment, e.t.c. It provides unlimited access for those connected with the internet to reach anybody, anywhere in the world so much that the entire world has became global village.
The internet not only has an inexhaustible amount of information as vast as the ocean, but also has the interactive mechanism, net-to-net; net-to-people and people-to-people communications that makes the internet seems able to take on any task: entertainment, inter-personal exchange
s, education, health and medicine, information gathering, securities and investment, trade and settlement of commercial goods, even online voting e.t.c.
All these seemed so remote and unrealistic only yesterday. The exchange and sharing of information among all people has unshared in an omnipotent status in internet application. As long as people develop certain desires, the information to satisfy such desires will quickly and continuously appear on the internet. Such information will gradually satisfy people’s desires for their materials as well as spiritual demands.
With the knowledge economy gradually ascend to a dominant status and the gradual formation of an information society and that of the characterization of the internet as seemingly “omnipotent” may not be an overstatement. In the past last four year, our country has seized the tare opportunity of developing computer networks. By the middle of “July 1998:”, our country has 570,000 computer connected with the internet, with a total of 1.175million users. In order to speed up the application of information’s technology in operations, command and communication, our military has also established computer networks, some of which are connected with the internet, making use of what was originally designed to serve the u.s military and u.s scientific research organization.
However due to its innate transactional, decentralized, open and unregulated nature, the internet as a free, open and anarchy device has brought various countries to great risks as well as opportunities. While it provides enormous convenience that stimulates economy growth, the internet also brought negative impact that cannot be ignored.
We live in a global village where information now travels in a moment. The barriers of time and spaces have been effectively eradicated through the interplay of science and technology. New communication technology (NCTS) has ultimately revolutionized the ways of doing things. The advent of these NCTS particularly the internet or information super highway as it often called is fast changing the face of mass communication, journalism and advertisement.
The metaphor “Information super Highway” which connotes an international network of computer has been coined to describe the communication revolution characterized by speed and sophisticated with which information travel around the world through incredible-powerful new information communication technologies which enfolds the world into a global village.
The entire faces of mass communication, its definitions, audience composition and message delivery patterns together with the advertising strategies and methods have been altered by this information revolution.
The internet with its associated resources had opened up opportunities for advertisers to place their products before their targeted audience all year round, its usage had been adjudged as not only cost effective but highly successful as the world has gone “cyber crazy” it is estimated that over 160million people around the globe uses the internet on a daily basis, of these number, over 100million engage in shopping and other commercial activities (www.isoc.org/internet/historycertshtml).
Equiped with this knowledge, it is pertinent to determine the influence of internet advertisement on consumer behavior what are the merits and demerits of cyber space advertising and how advertisers have been able to harness these internet resources to the promotion of advertisement practices in the country.
The resources of this study is to Clive into the contemporary hype on the internet. Synonymously referred to as electronic advertising (E-advertisement), cyber space advertising or on-line advertisement.
The internet actually began in the early 1960’s as a twinkle in the eyes of the u.s.a department of defense, which saw it as a means of super computer communication for researchers and military facilities across the country. Until its commercial explosion in the 90’s, the internet remained a relative obscure network of linked computer used mostly by academics, military researchers and scientists around the world to send and receive electronic mail, transfer files and find or retrieve information from data bases.
These economic benefits of the information super high ways are quite enormous to technologically starved African.
In the words Abati (1997:4) it has been tagged as a technology that will create wealth, reduce military coup plotting, indirectly reduced famine, war and alleviate the poverty level.
The internet has also helped in improving effectiveness, efficiency and productivity in the work place.
1.2 STATEMENT OF THE PROBLEM
The information age has resulted in greater number of the world’s population adopting a cyber-culture where computer and the internet play a major role. This research study seeks to establish the impact of internet advertisement on consumer behavior.
It will look at the various internet resources being utilized in electric advertisement and seek to establish the extent and scope of Nigeria’s involvement in internet advertisement such as used in Jumia. In other words, the study seeks to determine the impact and attitude of Nigerians to internet advertisement, the gratifications they derive from it and determine the direction of impact of internet advertisement on their buying behavior.
1.3 OBJECTIVES OF THE STUDY
The overall objectives of this study are to vigorously examine the impact of internet advertisement and consumer behaviour in Jumia Nigeria LTD.
This study is designed to attempt achieving the following objectives:
- To elicit the expectations of consumers about internet advertisement.
- To access the impact of internet advertisement among consumer of Jumia services in Kwara state polytechnic
- To determine the attitude of Jumia services consumer towards internet advertisement.
- To determine the trend of impact of internet advertisement on consumers of Jumia services in Kwara state polytechnic.
1.4 RESEARCH QUESTIONS
The research will address the following questions:
- What is the impact of internet advertisement on Jumia services consumers in Kwara poly Ilorin?
- What is the attitude of Jumia customers in Kwara poly Ilorin towards internet advertisement?
- What is the gratification derived by Jumia customers in Kwara poly Ilorin from internet advertisement?
- What is the trend of influence of internet advertisement on Jumia customers in Kwara State Polytechnic Ilorin?
1.5 RATIONALE OF THE STUDY
As predicted by Marshall McLuhan the word is now embracing a global culture. The increase in information communication technology [ICT] as necessitated to an increase in communication between countries thereby breaking geographical language and other barriers. To this extent the internet paved way for the interaction and exchange of ideas/message across national boundaries. It [internet] has greatly affected the way things are done, in which the field of advertising is not an exception.
Therefore, this research is stimulated by the increase and prevalence of internet advert and how it affects Jumia customers’ behavior.
1.6 SIGNIFICANCE OF THE STUDY
The study was embarked upon as a result of the fast growing popularity of the internet in the contemporary world particularly the advertisement.
The study will be of immense vise of advertisement practitioners in determining the effectiveness of internet advertisement. This will also help them in strategist and packaging such adverts to enhance positive consumer behavior. The study will also be of benefit to scholars and students of mass communication, in understanding internet advertisement and business tycoons stands to benefit in the area of assessing consumer response to internet advertisement.
1.7 SCOPE OF THE STUDY
The scope of this study will be limited to resident of Kwara State Polytechnic Ilorin. This is designed to get a representative sample of the entire population. As such other states and cities are suitable for sampling but will not be sampled due to inadequate manpower, finance and time limitations.
1.8 DEFINITION OF TERMS
IMPART: A cognitive factor that tends to have an effect on what an action behavior, or way of thinking.
INTERNET ADVERTISEMENT: Any paid form of non-personal presentation and promotion of ideas, goods and services by an identified sponsor which is placed on a network formed by co-operative inter-connection of networks.
CONSUMER BAHAVIOR: The response of consumer having been exposed to internet advertisement, in terms of taken on whether or not the act on the content of the message.
OMNIPOTENT: Having virtually unlimited authority or influence [power].
INEXCHAUSTIBLE: [An amount or supply of something] unable to be used up because existing in abundance.
DECENTRALIZATION: The process of redistributing or dispersing functions, powers, people or things.
CHAPTER FIVE
SUMMARY, FINDINGS, CONCLUSION AND RECOMMENDATION
SUMMARY:-
This research study was conducted to know the impact of internet advertisement on consumer behavior in Jumia. In order to achieves the objective of this study, two hundred (200) questionnaires were administered to internet users who are exposed to internet advertising in Ilorin, the capital of Kwara State. The population was made up of online Jumia services users. Cluster sampling techniques was used in selecting samples for the study. The research was divided into five chapters namely; introduction, literature review , research methodology, data analysis, and summary, findings and recommendation.
This research study provided to research problem in chapter one. The problem formed the basis for the research question as indicated earlier. The use and gratification theory and the media dependency theory were used to explain the impact of internet advertisement on consumer behavior Jumia. The method or research design used for this study in survey method in which questionaries were administered to various respondents at the study area and were retrieved on the spot. The analysis of data collected during the course of this research work was obtained through questionnaire that was analyzed and interpreted.
FINDINGS:-
This study has been able to recent the following finding
- That the internet is a viable and better medium for global advertising
- That the (age 21 – 30) make use of the internet frequently bachelor degree holders and higher national diploma holders make use of the internet frequently, and that of male make use of the internet frequently that their female counterpart.
- The research finds out that the majority of the audience visit the internet often and they visit the net anytime
- That a lot of people have high level of awareness toward internet advertising
- People attach high level of importance to internet advertising
- The public are attracted to the adverts placed on the internet to the extent of buying the product and services advertised
- The type of adverts the public access mostly is the internet material followed by jobs and admission advert
- People consider international or global internet advertising as the most suitable way of making choice.
- That a lot of people use the internet frequently and therefore can notice any advertisement made on the internet.
- That Nigerian advertiser will gain more if they advertise their product or services via the internet because the world is now a global village. People from other countries will be able to see their product wherever they are.
CONCLUSION
Various findings from the study point out that the level of awareness and influence of the internet advertising is very high and they are attracted a buy most of the goods being placed on the internet. Internet is a highly effective and viable mediums for global advertising is the most convenient internet technology therefore, Nigerian advertisers should advertise Nigerian product or service on the internet so as to attract internet users here in Nigeria and other countries around the world.
RECOMMENDATION
Based on the finding of this study, I recommended that Nigerian advertiser utilize internet advertising as it will not only give them a global presence, besides the impact are very high and it is a highly reliable and effective medium for the delivery of advertising objectives.
Also is Nigeria advertisers make use of the internet as a viable medium, it will open Nigerian product to other nations of the world, as the world is now a global market.
I also recommended that internet advertisement should be done in such a way that will internet users.
SUGGESTION FOR FURTHER STUDY
Other researchers that would want to carry out research study on the impact of internet advertisement on consumer behavior can give it a wider scope, preferable the research should make use of a larger sample so as to have a wide representative.
